Retainer2025-12-05T16:19:04+07:00

OUR RETAINERS

  • Access to all DGecko services
  • Project leader + revelant design teams
  • Priority scheduling by tier
  • Shared SaaS board for requests, status, feedback
  • English/Vietnamese collaboration
  • Monthly summary of work delivered
  • Overage at special retainer rates
  • Print/web-ready assets, structured & organized

STARTER

Steady support for the essentials.

$300

per month

(≈ 8 million VND / month ex VAT)

  • 8 hours reserved
  • 5-7 business days turnaround
  • 1 hour rollover next month
  • $60/h overage
Divider

Best for startups, small teams, lean budgets needing dependable polish each month.

SLICK

Monthly momentum for active brands.

$900

per month

(≈ 24 million VND / month ex VAT)

  • 30 hours reserved
  • 2-3 business days turnaround
  • 3 hour rollover next month
  • $50/h overage
Divider

Best for SMEs and marketing teams with ongoing campaigns, events, and web/social updates.

BOSS

Always-on creative throughput.

$4,900

per month

(≈ 129 million VND / month ex VAT)

  • Unlimited reqeusts
  • Priority queue
  • Reserved capacity for big pushes
  • The whole studio behind you
Divider

Best for mid-to-large companies and global teams needing broad, continuous output.

Prices exclude VAT. Vietnam-registered clients are invoiced in VND; foreign entities may be invoiced in USD. VND amounts are rounded for display; VND invoices use the bank rate on the invoice date.

HOW IT WORKS

  1. Define goals, channels, and set priorities
  2. Schedule tasks on shared SaaS board
  3. Design, build, shoot/edit as needed
  4. Quick feedback, refinement, and finalize
  5. Design and asset files delivered to your team
  6. Monthly summary of delivered work

HAVE QUESTIONS?

Why choose a studio retainer package?2025-09-09T14:45:24+07:00

Consistency, priority access, and one partner for everything—without hiring in-house. Budget stays predictable; output stays on brand.

How is a studio retainer package different from a per-project service?2025-09-09T14:46:43+07:00

Per-project is one-and-done. A retainer reserves time, keeps momentum, and removes repeated scoping and admin.

We already have in-house designers – How will a retainer help?2025-09-09T14:47:43+07:00

We plug gaps (web, photo, video, heavy layout), absorb overflow, and collaborate with your team so they can focus on core work.

Why not just hire freelancers each time?2025-09-09T14:48:32+07:00

No repeated onboarding, no quality swings. You get a stable team that knows your brand and delivers month after month.

What if I’m not happy with a design?2025-09-09T14:50:17+07:00

Tell us. We revise within your hours, align to your guidelines, and push to a result you’re proud to ship.

Our designer doesn’t do video or web – Can you cover the gap?2025-09-09T14:51:03+07:00

Yes. Short-form video edits, image retouch, website updates—all within your hours. Need a video/web-focused retainer? Ask us.

How fast do you deliver each task?2025-09-09T14:51:36+07:00

By tier. See the turnaround listed above. Timing always depends on scope and the speed of feedback.

What’s “Rollover”?2025-09-09T14:52:06+07:00

Unused hours that carry into the next month—up to the cap for your tier—then expire.

What’s “Overage”?2025-09-09T14:52:36+07:00

Approved extra hours in a month, billed at your special retainer rate.

What’s not included?2025-09-09T14:53:06+07:00

Third-party costs (printing, paid stock/music/fonts, talent/locations, equipment hire, subscriptions, analytics tools, paid media) and net-new content writing/translation unless added to scope.

Can the work change month to month?2025-09-09T14:53:37+07:00

Absolutely. We plan together each month—mix and match as needed. If a month runs heavier, we can add overage or adjust scope.

How long does a studio retainer last?2025-09-09T14:54:16+07:00

Minimum 3 months to start, then month-to-month with 30-day notice. Discounts are available for longer commitments.

Can I upgrade or downgrade my tier?2025-09-09T14:54:57+07:00

Yes. Change tiers with 30-day notice; we’ll align the next cycle to your new plan.

Do you work bilingually?2025-09-09T14:55:35+07:00

Yes—native English/Vietnamese collaboration with your team. Full copywriting/translation can be added if needed.

Who owns the work?2025-09-09T14:56:19+07:00

On full payment, you receive a commercial licence to use the approved deliverables per your quote. We retain authorship credits (moral rights), consistent with our Terms.

How does payment work?2025-09-09T14:56:56+07:00

Invoices in USD or VND via bank transfer. VAT 8% for Vietnam-registered clients; waived for foreign entities. Retainer invoices are issued near month-end for the upcoming month; payment is due before we start the next cycle.

PUT OUR CREATIVE TEAM ON YOUR SIDE.

Custom retainer